Contract Technical Writer – Digital Learning & Product Documentation | Open to India-based candidates

Remote
- Delhi, Uttar Pradesh, India

Create user guides and video scripts for a global software platform. Translate demos into clear, task-based documentation in a fast-paced, release-driven environment.

Job description

Contract Technical Writer – Digital Learning & Product Documentation

Location: Remote (India)
Duration: Long-term contract (approx. 12 months)

About the Role
We are seeking a detail-oriented Technical Writer to support the creation of in-platform learning materials and product documentation for a global software environment.

In this role, you will translate product demos, recordings, and SME inputs into clear, user-friendly guides and video scripts. You’ll work across the full content lifecycle, from initial draft through review and final publishing, ensuring accuracy, consistency, and usability.

This is a hands-on role suited for someone who is comfortable working independently in a fast-paced, release-driven environment.

What You’ll Do

Content Development

Create and update user guides with step-by-step instructions, screenshots, and troubleshooting notes
Develop video scripts aligned to screen recordings, including narration, on-screen actions, and timing cues
Capture and annotate screen recordings to support documentation and video development

Information Gathering

Gather inputs from demos, recordings, SMEs, and product updates
Convert raw inputs into structured, task-based documentation
Validate content for accuracy and alignment with product functionality

Review & Publishing Workflow

Manage content through defined review stages, incorporating feedback from multiple stakeholders
Track approvals, revisions, and final sign-off
Prepare and package content for publishing within internal platforms or knowledge bases

Operational Management

Track progress, updates, risks, and dependencies using project management tools
Maintain consistency in terminology, formatting, and documentation standards
Identify and document product issues or gaps with clear reproduction steps

Job requirements

What We’re Looking For

3+ years of technical writing experience, ideally supporting software or digital platforms
Strong ability to translate demos and recordings into clear, task-based documentation
Advanced Microsoft Word skills (structured formatting, styles, tables, visuals)
Experience capturing and annotating screens (e.g., SnagIt or similar tools)
Experience writing scripts for instructional or product videos
Proven ability to manage review cycles and incorporate stakeholder feedback
Strong attention to detail and ability to identify inconsistencies or defects
Clear, concise writing style with strong organizational skills

Nice to Have

Experience with knowledge base or help center publishing workflows
Familiarity with agile environments and working with product teams
Basic image editing and content QA experience
Exposure to AI tools to support writing or workflow efficiency

Why This Role
You’ll be working on real product releases where your content directly supports user adoption and experience. This is a steady, long-term engagement with consistent deliverables and clear impact.

Interested?
If you have experience creating software documentation and enjoy turning complex inputs into clear, user-friendly content, apply now with writing samples or a portfolio of relevant work.

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Questions

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A quick note before you begin:

We appreciate your interest in this role and value your time. While some of the information we’re asking for may appear on your resume, your responses to these questions help us quickly understand the unique value you bring to this position.

Please treat these questions as your initial interview — a chance to share real examples, insights, and the impact of your work. Thoughtful, detailed answers help us move qualified candidates like you forward faster and ensure we have a clear picture of your fit for the role.

Thank you for taking the time to complete this important step in our hiring process — we look forward to learning more about you.

This is a contract position, meaning you would be engaged as an independent contractor and not as an employee of any company. Are you willing to work as a freelance, independent contractor?

Yes

Where are you currently located?

What motivated you to apply for this position, and how does it fit with your career goals?

Describe a recent project where you created user documentation for a software or digital platform. What was your process and outcome?

How do you convert demos, recordings, or SME inputs into clear, step-by-step documentation? Please share a specific example.

What is your experience creating video scripts for product or instructional content? What tools and approach do you use?

How do you ensure accuracy and completeness when documenting new or changing features?

Describe how you manage reviews and feedback from multiple stakeholders. How do you track changes and approvals?

Tell us about a time you identified a gap or issue in product functionality while writing documentation. How did you handle it?

Please share your desired hourly pay rate in INR.

Is this rate negotiable?

Yes

If selected, what is your availability to start in this new role?

Please feel free to share a 2-minute video to introduce yourself and why you are interested in and qualified for this role.

Contract Technical Writer – Digital Learning & Product Documentation | Open to India-based candidates

Job description

Contract Technical Writer – Digital Learning & Product Documentation

Job requirements

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