QA Engineer (Contract)

Job Title: QA Engineer

Responsibilities

• Review courses and create bug reports.

• Participate in Quality Plan, RCA, project review, and project huddle meetings.

• Identify wastes and eliminate them.

• Meet commitments and if not possible, inform in advance with alternatives.

• Create effort estimations and identify the number of resource required.

• Maintain data of projects, team, and self.

• Coach and mentor team.

• Communicate with both internal and external clients.

• Conduct team huddles, training, and interviews.

• Perform testing/audits against test cases and from user perspective.

• Verify and analyze client feedback.

• Validate documents at each testing stage (Handover document, self-review sign-offs and logs).

• Share bug reports with the development team.

• Regress addressed bugs.

• Adhere to the defined QC processes.

• Prioritize tasks and ensure the deliverables are met.

• Meet and exceed customer expectations.

• Anticipate potential problems and create alternatives.

Skillset required:

Candidates should be able to

• Understand client requirements and translate them into test cases.

• Understand and execute test cases.

• Find bugs and describe them in a concise and clear manner and in customer-facing language.

• Create test logs.

• Understand LMS behavior.

• Understand different accents.

• Understand client requirements and share correct inputs to client accordingly.

• Plan and prioritize tasks.

• Utilize team optimally.

• Understand ripple effects.

• Manage people in the team (people issues, skilling, training, etc.).

• Do RCA

Candidates should be able to find bugs against the following scope:

• Functionality

• Layout

• Content mapping

• Read-through (for blatant and logical issues and project-specific standards)

• Formatting

• Audio (mapping and synching)

• OST (mapping and synching)

• Accessibility testing against WCAG guidelines

• Candidates should have good verbal and written communication skills.

• Candidates should have good problem-solving skills.

• Candidates should have good presentation skills.