Learning Operations Manager | Onsite - Noida, India | Open to India-based candidates only

On-site
- Noida, Uttar Pradesh, India

Own scheduling, vendor/EOR admin, and onboarding for a multi-site UAE learning program, based in Noida, India. Leads two admin teams.

Job description

Learning Operations Manager | Onsite - Noida, India | Open to India-based candidates only

Position Type: Full-time employee

Location: Onsite - Noida, India

Our learning operations for a large-scale UAE client program need someone who can run the administrative engine behind the scenes: scheduling, contractor and vendor support, onboarding, and day-to-day coordination across multiple sites. This role owns that operation end to end and leads the teams who deliver it.

What you'll do

Oversee administration and coordination across the account's learning operations, setting service standards and monitoring performance against SLAs
Manage training scheduling across multiple UAE sites, working through onsite Training Coordinators to resolve conflicts and balance capacity
Own vendor management and Employer of Record (EOR) administration
Run onboarding for new joiners and contractor trainers, including access, equipment, and induction
Coordinate contractor support and manage contractor performance, quality, and compliance
Set up and run triage for learning operations mailboxes, keeping response times on track and escalating complex issues appropriately
Maintain administrative compliance, documentation, and audit readiness
Lead and develop the Training Coordinator and LMS Administrator teams

Job requirements

What you bring

7+ years in learning operations, training administration, or operational management
A track record managing multi-site operations, ideally remotely or across time zones
Experience with contractor management, vendor coordination, and EOR or third-party employment administration
Experience leading and developing administrative or coordination teams
A solid grasp of service-level management and compliance requirements
Bachelor's degree required; Lean/Six Sigma or operations management certification is a plus

This is the role that keeps a complex, multi-site operation running. If that kind of responsibility appeals to you, we want to hear from you. Apply today.

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A quick note before you begin:

We appreciate your interest in this role and value your time. While some of the information we’re asking for may appear on your resume, your responses to these questions help us quickly understand the unique value you bring to this position.

Please treat these questions as your initial interview — a chance to share real examples, insights, and the impact of your work. Thoughtful, detailed answers help us move qualified candidates like you forward faster and ensure we have a clear picture of your fit for the role.

Thank you for taking the time to complete this important step in our hiring process — we look forward to learning more about you.

This is a full-time, on-site role based in our Noida office. Remote or hybrid work is not available. Are you currently located in Noida or willing and able to work from our Noida office full time?

Yes

Where are you currently located?

What motivated you to apply for this position, and how does it fit with your career goals?

Describe your experience managing training or resource scheduling across multiple physical sites at once. What system or tool did you use, and how did you handle conflicting priorities between sites?

Walk us through a specific time you managed Employer of Record (EOR) or third-party employment administration. What was your role in the process, and what went wrong (if anything) that you had to fix?

Tell us about a time a contractor's performance or compliance fell short of what was agreed. What did you do about it, and what was the outcome?

Give a concrete example of onboarding a new contractor or employee into a remote or distributed team. What did you personally set up or coordinate?

Describe a service-level or compliance standard you were responsible for maintaining (SLA, audit, documentation, etc.). How did you monitor it, and what did you do when it slipped?

What is your current CTC (in INR)?

What is your expected CTC (in INR) for this role?

What is your current notice period?

Is this notice period negotiable?

Yes

Please feel free to share a 2-minute video to introduce yourself and why you are interested in and qualified for this role.

Learning Operations Manager | Onsite - Noida, India | Open to India-based candidates only

Job description

Job requirements

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