Operations Manager – Global Delivery & Financial Operations | Onsite, Noida | Open to India-based candidates only

On-site
- NOIDA, Uttar Pradesh, India

Own global operations across financials, vendors, and reporting. Drive accuracy, automation, and performance while leading a multi-functional team in a high-accountability environment.

Job description

Operations Manager – Global Delivery & Financial Operations | Onsite, Noida | Open to India-based candidates only

Position type: Full-time employee

Location: Onsite - Noida, India

About the Role
We are looking for an Operations Manager who can bring structure, discipline, and visibility to a complex global delivery environment. This role is responsible for ensuring that our operations run with accuracy, predictability, and strong financial control—across revenue, cost, vendor management, and reporting.

You will serve as the central point of accountability for operational performance, partnering closely with senior leaders across Delivery, Finance, Sales, RevOps, and PMO. This is a hands-on leadership role that blends financial ownership, process rigor, and team leadership.

If you enjoy building clarity in fast-moving environments, driving operational excellence, and leading teams to deliver consistently high standards, this role offers strong impact and growth.

What You’ll Do

Own Financial & Revenue Operations

Manage global delivery financials including revenue, cost, margin, utilization, AR, and AP
Ensure accurate revenue recognition, invoicing, reconciliation, and financial close
Partner with Finance and PMO to track revenue movement and enforce financial discipline
Drive on-time vendor payments and maintain strong financial hygiene across operations

Lead Vendor & Contract Management

Oversee end-to-end vendor lifecycle including onboarding, contracts, and governance
Ensure compliance across MSAs, SOWs, and commercial terms
Track vendor costs, optimize pricing, and improve vendor performance and experience

Drive Reporting, Insights & Operating Cadence

Own operational and financial reporting, dashboards, and KPIs
Publish weekly, monthly, and quarterly insights for leadership
Establish operating rhythms to track performance, risks, and efficiency
Translate data into actionable insights for business leaders

Improve Processes & Operational Efficiency

Identify and implement process improvements to reduce effort, cost, and cycle time
Standardize workflows, ensure SOP adherence, and maintain audit readiness
Lead automation and system improvement initiatives to modernize operations

Own Performance Management & Governance

Drive OKR tracking, reporting, and completion across the organization
Monitor performance trends and implement corrective actions
Track efficiency gains and cost savings tied to operational initiatives

Lead & Develop the Team

Manage and mentor a 7–10 member multi-functional operations team
Build a high-ownership, high-accountability culture
Provide coaching, define clear roles and success metrics, and support career growth
Manage capacity, performance gaps, and succession planning

Strengthen Systems, Tools & Automation

Build and maintain dashboards, MIS reporting, and executive views
Automate workflows and reduce manual dependencies
Leverage tools such as Power BI, Excel, SharePoint, Monday.com, and Copilot
Ensure data integrity across systems including Salesforce, VMS, and financial platforms

Oversee Logistics & Asset Management

Manage travel, events, and leadership logistics with cost and policy discipline
Oversee software, license, and asset lifecycle including procurement and audits

Job requirements

What You Bring

10+ years of experience in Operations, Finance Operations, or Delivery Operations
Strong financial acumen across revenue, cost, margin, AR/AP
Experience managing vendor ecosystems and contract governance
Proven ability to lead multi-functional teams and develop talent
Comfort working with senior stakeholders in high-expectation environments
Strong data and reporting skills; Power BI experience preferred
Experience driving process improvement, automation, or operational transformation

If you have a track record of driving operational rigor, financial accuracy, and team performance, we’d like to hear from you. Apply now to be considered.

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Questions

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A quick note before you begin:

We appreciate your interest in this role and value your time. While some of the information we’re asking for may appear on your resume, your responses to these questions help us quickly understand the unique value you bring to this position.

Please treat these questions as your initial interview — a chance to share real examples, insights, and the impact of your work. Thoughtful, detailed answers help us move qualified candidates like you forward faster and ensure we have a clear picture of your fit for the role.

Thank you for taking the time to complete this important step in our hiring process — we look forward to learning more about you.

This is a full-time, on-site role based in our Noida office. Remote or hybrid work is not available. Are you currently located in Noida or willing and able to work from our Noida office full time?

Yes

Where are you currently located?

What motivated you to apply for this position, and how does it fit with your career goals?

What exact financial metrics have you directly owned (e.g., revenue, margin, AR/AP, utilization)? Please list them and describe how you tracked and enforced accuracy on a weekly or monthly basis.

Walk us through your role in the revenue cycle. Where did errors or leakage typically occur, and what did you personally implement to prevent them?

How many vendors did you actively manage, and what was the approximate monthly spend? What specific actions did you take to control costs, enforce SLAs, or improve vendor performance?

What are 2 -3 reports or dashboards you owned that leadership relied on? What decisions were made based on your reporting, and how did you ensure the data was trusted?

Describe one broken operational or financial process you fixed. What was happening before, what did you change, and what measurable result did you achieve (time saved, error reduction, cost impact, etc.)?

How many people have you directly managed, and across what functions? Give a specific example of how you handled underperformance or lack of accountability.

Which tools have you personally used hands-on (not just reviewed outputs from), such as Excel, Power BI, Salesforce, Monday.com, or Business Central? For each, describe one specific workflow, dashboard, or automation you built or improved, and the measurable outcome.

What is your current CTC (in INR)?

What is your expected CTC (in INR) for this role?

What is your current notice period?

Is this notice period negotiable?

Yes

Please feel free to share a 2-minute video to introduce yourself and why you are interested in and qualified for this role.

Operations Manager – Global Delivery & Financial Operations | Onsite, Noida | Open to India-based candidates only

Job description

Operations Manager – Global Delivery & Financial Operations | Onsite, Noida | Open to India-based candidates only

What You’ll Do

Job requirements

What You Bring

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