Quality Manager

Job Title: Manager– Quality Assurance

Full-time positio

Experienced and strategic QA Manager with a proven track record of leading Quality Assurance departments to deliver high-quality software products in the eLearning domain. Possesses strong leadership skills, strategic planning abilities, and a commitment to fostering a culture of continuous improvement. As a QA Manager, adept at mentoring team members, developing QA strategies, managing resources effectively, and driving innovation in QA processes to ensure organizational success.

Your key responsibilities will include:

Resource Management:

• Allocate resources effectively to meet project timelines and objectives.
  

Stakeholder Management:

• Build and maintain relationships with stakeholders across the organization.
• Communicate QA initiatives, progress, and outcomes to senior management.

Budgeting and Cost Management:

• Manage the QA budget effectively, ensuring optimal resource utilization.
• Identify cost-saving opportunities without compromising quality.

Vendor Management for QA Tools and Services:

• Evaluate and manage relationships with vendors providing QA tools and services tailored to the eLearning domain.
• Ensure compatibility and integration of QA tools with eLearning platforms and workflows.

Data Analysis:

Analyze QA data, identify trends, create insights, and make data-driven decisions.                    

Continuous Improvement:

Drive a culture of continuous improvement within the QA department.

Implement industry best practices and innovative approaches to QA.

The ideal candidate would possess an optimum combination of the following competencies and qualifications.

Core Competencies

• Strategic Thinking: Capacity to develop long-term QA strategies aligned with organizational objectives, anticipating future challenges and opportunities.

• Communication: Excellent verbal and written communication skills to effectively convey QA initiatives, progress, and outcomes to stakeholders at all levels of the organization.

• Problem-Solving: Strong analytical and problem-solving skills to identify root causes of issues, develop solutions, and drive process improvements.

• Collaboration: Proven ability to collaborate with cross-functional teams to ensure QA requirements are understood and integrated into product development processes.
  
  
• Adaptability: Flexibility to adapt to changing priorities, technologies, and business environments while maintaining a focus on quality and continuous improvement.

• Financial Acumen: Understanding of budgeting and cost management principles to effectively manage QA resources and identify cost-saving opportunities.
  

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field.
  
  
• Professional certifications such as Certified Manager of Quality/Organizational Excellence (CMQ/OE), QMS certification, or Six Sigma Black Belt would be advantageous.

Skills

• Testing Methodologies: In-depth knowledge of various testing methodologies and understanding how to apply these methodologies effectively in an AI-driven environment is essential.
  
  
• Automation Skills: Experience with test automation tools and frameworks is essential for efficiently testing AI systems.
  
  
• Data Analytics: Strong ability to analyze data from various sources to derive meaningful insights and inform QA strategies. Proficiency in statistical analysis, data visualization, and data interpretation is essential.

Required Language: English